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Home: Inactive Forums: Underwater Video:
sony camcorders, C:31:23

 

 


X-ao
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Oct 6, 2003, 11:25 PM

Post #1 of 8 (12735 views)
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sony camcorders, C:31:23 Can't Post

I was out getting some water shots in the surf this weekend with my PC5 and after about a half an hour of shooting the camera had the message C:31:23 telling me to eject the tape. There wasnt any moisture that i noticed in the housing... I know the manual says to take the battery off and tape out and let it rest. I did that and it started working for a little bit while i was watching the footage, then it just stopped and showed the message again. It's done this before and hasn't worked after several weeks of not using it, till i sent it out to get fixed. I dont wanna have to wait forever to get it fixed again. Anybody know what i can do to get rid of this problem??
thanks,
ant


X-ChopSueyChrisaolcom
Imported Account

Oct 8, 2003, 4:38 PM

Post #2 of 8 (12721 views)
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Re: sony camcorders, C:31:23 Can't Post

tape jam..loading problem... error message best to have it checked by a service center such as armatos.com in ny.. i use them all the time and highly trust them. ig et those errors messages btw on my dsr 11 when the film doesnt load properly.
-chris


X-ao
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Oct 8, 2003, 5:03 PM

Post #3 of 8 (12719 views)
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Re: sony camcorders, C:31:23 [In reply to] Can't Post

So could that be from the housing/camera getting banged around in the surf? I have a Mack Warranty but they kinda take too long and i already sent my camera out a couple of months ago for the same problem...thanks for the feedback, mahalo
ant


X-Brian_S
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Dec 21, 2003, 7:09 PM

Post #4 of 8 (12717 views)
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Re: sony camcorders, C:31:23 [In reply to] Can't Post

I, too, was getting the "C:31:23" error message and followed the manual's instructions...all without success. After realizing that Sony was going to charge me $200+ to check into it, I decided that I had really nothing to lose. So, I opened the thing up (a DCR TRV-120, that is). There were about a dozen of the very tiny, black, fine-thread screws used, primarily, to hold on the plastic casing surrounding the unit. I took all of those out and CAREFULLY disassembled the exterior--cassette side, opposite side, battery area and lens portion. Once I had it all apart I simply retried to operate the unit without getting any errors: it worked! Then, I CAREFULLY reassembled the unit and used it just tonight, as a matter of fact. So, if you're at the point I was (nothing to lose!), it may be worth your time and energy to do what I did. But please note: YMMV so do it at your own risk.
: I was out getting some water shots in the surf this weekend with my PC5 and after about a half an hour of shooting the camera had the message C:31:23 telling me to eject the tape. There wasnt any moisture that i noticed in the housing... I know the manual says to take the battery off and tape out and let it rest. I did that and it started working for a little bit while i was watching the footage, then it just stopped and showed the message again. It's done this before and hasn't worked after several weeks of not using it, till i sent it out to get fixed. I dont wanna have to wait forever to get it fixed again. Anybody know what i can do to get rid of this problem??
: thanks,
: ant


X-sebastian
Imported Account

Jan 8, 2004, 1:37 PM

Post #5 of 8 (12718 views)
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sony trv 40 error C :31:23 [In reply to] Can't Post

please some one tell me if ists posible to fix it by my own or it gonna end in the service for several weeks... its freack out saying always to take the tape ,,y left it open for about 2 days and still don go good
please some one tell me what its the best


X-Imran_Arshad
Imported Account

Mar 26, 2004, 5:34 AM

Post #6 of 8 (12718 views)
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Re: sony camcorders, C:31:23 [In reply to] Can't Post

I was doing some DV Editing on my PC using Pinnacle, and have been doing this for the last few days, few days ago I had the C:31:23 Error message, and I switched it off and tried another tape, it was ok then.
Now the same error message is appearing constantly, and it will not go away, during playback mode or during recording mode.
I have also let it rest and re-tried but no luck.
Anyone know of any cheap repair agents in the UK?


X-APH
Imported Account

May 10, 2004, 4:51 PM

Post #7 of 8 (12714 views)
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Don't buy Sony [In reply to] Can't Post

It's a Sony!!! Problems built in for free. Everything from Sony I had so far failed after less than 2 years. I tried to get Sony stuff repaired twice. They just took a lot of money but didn't manage to repair it properly - even after several tries. And they don't give the money back.
: I, too, was getting the "C:31:23" error message and followed the manual's instructions...all without success. After realizing that Sony was going to charge me $200+ to check into it, I decided that I had really nothing to lose. So, I opened the thing up (a DCR TRV-120, that is). There were about a dozen of the very tiny, black, fine-thread screws used, primarily, to hold on the plastic casing surrounding the unit. I took all of those out and CAREFULLY disassembled the exterior--cassette side, opposite side, battery area and lens portion. Once I had it all apart I simply retried to operate the unit without getting any errors: it worked! Then, I CAREFULLY reassembled the unit and used it just tonight, as a matter of fact. So, if you're at the point I was (nothing to lose!), it may be worth your time and energy to do what I did. But please note: YMMV so do it at your own risk.
: : I was out getting some water shots in the surf this weekend with my PC5 and after about a half an hour of shooting the camera had the message C:31:23 telling me to eject the tape. There wasnt any moisture that i noticed in the housing... I know the manual says to take the battery off and tape out and let it rest. I did that and it started working for a little bit while i was watching the footage, then it just stopped and showed the message again. It's done this before and hasn't worked after several weeks of not using it, till i sent it out to get fixed. I dont wanna have to wait forever to get it fixed again. Anybody know what i can do to get rid of this problem??
: : thanks,
: : ant


Edo
User

Sep 7, 2004, 5:14 AM

Post #8 of 8 (12547 views)
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Re: [X-ao] sony camcorders, C:31:23 [In reply to] Can't Post

Hi. I know this is an old thread, but any luck with the C:31:23 error?