
RustyB
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Jan 23, 2008, 5:29 PM
Post #8 of 25
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Re: [RustyB] Is your business email address being blocked by yahoo, from your potential customers?
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Reply from my hosting provider, Lunarpages, about Yahoo blocking emails: Reply: Hello, I'm sorry for the delayed response, the ticket was inadvertently filtered into our spam desk. We are sorry for this inconvenience. We have done numerous tests on this issue with many of our servers and we found that this is an intermittent issue that we cannot prevent. The email being sent from our servers is being sent correctly and Yahoo is deferring them at random, with no warning or notification. We have no control over yahoos incoming smtp server's capabilities or policies. Yahoo is deciding to defer messages coming from not only our shared servers, but any shared server hosting multiple domains. We urge you to contact yahoo on this issue as they may provide you with additional support and information on the issue, although this is unlikely. Please do not re-send your email as this will result in more of a delay and will result in more connections to Yahoos servers and will result in the deferred error messages. In addition, ensure that any mailing list you have is updated to ensure there are no yahoo users who do not want your email. this will help reduce unwanted smtp connections on yahoos end. As well, if you have forwarders in place pointing to Yahoo addresses, please remove them as they are forwarding spam to yahoo, causing more unwanted connections. The following links are VERY helpful in getting answers to the questions you have and explanations on the issue from a wide range of users with different isps and webhosts: http://help.yahoo.com/l/us/yahoo/mail/original/abuse/abuse-60.html http://ca.answers.yahoo.com/question/index?qid=20061024160658AAAh0QY As well, I googled 'Yahoo temporarily deferred' and found a wealth of information relating to the topic. You may wish to do this as there may be more information out there that you wish to see. Note that you may want to consider an upgrade to a dedicated server plan or the virtual private server plan, on which your email service would not be affected by any other user, only email coming from your domains would be coming from your server. The plans can be reviewed at: http://www.lunarpages.com/dedicated-hosting/ and http://www.lunarpages.com/virtual-private-server/ I understand this isnt a solution or correction to the issue, but I can only offer suggestions advice and information as Yahoo chooses to defer these messages from shared servers at random. We appreciate your understanding of the matter. Please don't hesitate to get in touch, should you require further assistance. Kind Regards, So today I finally gave in to Yahoo, and got a Yahoo email account. What else can you do, if half your potential customers are using Yahoo??? Yahoo kinda has you by the chestnuts. From what I've read on the internet, they're doing this to a LOT of web hosting providers. Now I have to keep track of email in two different places all day...because I didn't have ENOUGH work to do already. Faith Poison Wedding Films Blog Intergalactic Award-Winning Epic-Cinematic Wedding New-Doc Style Indie Fusion Bridal Movies on Hi-Definition Blu-Ray Disc
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